Privacy Policy

Piya Beauty ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services.


By using our site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information directly from you or through automated technologies:

a. Information You Provide Directly:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed via secure third-party providers)
  • Account login credentials (if you create an account)
  • Any information you submit through contact forms, surveys, or reviews


b. Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit and the time spent on them
  • Location (approximate)
  • Shopping behavior (products viewed, added to cart, etc.)

c. Information from Third Parties:

  • Payment processors
  • Advertising platforms (e.g., Facebook, Instagram, Google)
  • Analytics providers
  • Shopify apps or integrations


2. How We Use Your Information


We use your information for a range of purposes, including:

  • To process and fulfill orders
  • To send order confirmations, shipping updates, and support responses
  • To manage your account and preferences
  • To personalize your experience on our site
  • To improve our website, products, and customer experience
  • To send you marketing emails (with your consent)
  • To run promotions, giveaways, or surveys
  • To prevent fraud and ensure site security
  • To comply with legal and regulatory requirements


3. Sharing Your Information


We never sell your personal information. However, we may share your data with:

  • Service providers and vendors: payment processors, shipping partners, customer support tools, analytics platforms, email marketing services.
  • Shopify: Our site is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products. Your data is stored through Shopify’s data storage and databases.
  • Law enforcement or government authorities: when required to comply with legal obligations or protect our rights.


4. Marketing & Communication Preferences


If you opt in to receive marketing emails or SMS, we may send you product updates, offers, and news. You may unsubscribe or update your preferences at any time by:

  • Clicking the “unsubscribe” link in any email
  • Contacting us at [support@piyabeauty.com]

We may still send transactional emails, such as order confirmations or support replies, even if you opt out of marketing messages.


5. Cookies & Tracking Technologies


We use cookies and similar tracking tools to enhance your experience, analyze site usage, and offer personalized content.


Types of cookies:

  • Essential – Necessary for the website to function properly
  • Analytics – Help us understand user behavior to improve performance
  • Functional – Remember user preferences
  • Marketing – Track behavior to show relevant ads


You can manage or disable cookies via your browser settings. 


6. Data Security


We implement appropriate security measures to protect your information. These include:

  • Secure server environments
  • Encryption of sensitive data
  • Limited access to personal data
  • Regular monitoring for vulnerabilities

Please note that no system is 100% secure. We cannot guarantee absolute security of your data.


7. Data Retention


We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Fulfilling orders
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing agreements

You may request that we delete your information at any time (see Section 9).


8. Your Rights


Depending on your jurisdiction (e.g., California, European Union), you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or outdated data
  • Request deletion of your personal data
  • Opt out of data processing (e.g., for marketing purposes)
  • Receive a copy of your data in a portable format

To exercise any of these rights, please contact us at [support@piyabeauty.com].


9. Children’s Privacy


Our services are not directed to children under the age of [13 or 16], and we do not knowingly collect personal data from them. If you believe we have collected such data, please contact us immediately and we will delete it.


10. International Users


If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. By using our site, you consent to this transfer.


11. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.


12. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our website after any update indicates your acceptance of the new terms.


13. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: [support@piyabeauty.com]